Remote Insurance Advisor | Fast-Paced Growth & Equity

Jerry.ai; Utah; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Hourly wage $19–$21

Uncapped commissions

Medical, dental, vision insurance

401K match

Paid vacation

Stock options

Fully remote with equipment provided

Job summary

Jerry.ai is building the first AI-powered advisor to manage all your assets, with car and home insurance at its core. The Customer Operations team handles inbound inquiries, helps customers navigate our app, and solves problems to ensure smooth coverage and renewals.

We offer a fast-paced, fully remote environment with flexible scheduling, equity opportunities, and benefits. Start in a salaried role with room to grow as we expand into new products and markets across the US.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required
• Genuinely friendly and positive attitude and willingness to work as a team
• Strong work ethic
• Strong problem solving skills
• Strong communication skills

Responsibilities

• Taking great care of our customers. Our team members don't just answer the question asked — they catch the thing the customer didn't know to ask about. A coverage gap. A discount they qualify for. A renewal about to spike.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something changed.
• Getting deep on the product. With a large panel of insurance companies to work from, knowing which one fits which customer is the craft of this job. Our app evolves constantly too, and knowing it inside out makes you the person customers trust to navigate it.
• Problem solving to remove barriers between a customer and the right coverage.
• Processing service requests — vehicles, drivers, lienholders, policy documents.
• Making the product better. Tell us what you're hearing. The feedback loop here is short enough that you'll see your suggestions ship.

Skills

Customer service

Sales

Hospitality

Strong communication

Job description

Jerry.ai is building the first AI-powered advisor to manage all your assets, with car and home insurance at its core. The Customer Operations team handles inbound inquiries, helps customers navigate our app, and solves problems to ensure smooth coverage and renewals.

We offer a fast-paced, fully remote environment with flexible scheduling, equity opportunities, and benefits. Start in a salaried role with room to grow as we expand into new products and markets across the US.