Remote Inside Sales Rep — Growth, Benefits, Impact

Vallen Distribution, Inc.; Indianapolis (IN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) with discretionary company 100%

Paid Time Off

Tuition Reimbursement

Job summary

Vallen is hiring an Inside Sales Representative in Indianapolis to cultivate customer relationships, process purchase orders, and ensure product availability. You will act as the primary contact for assigned customers on services, pricing, scheduling, and shipping inquiries, while identifying upsell opportunities and supporting cross-functional teams.

The role emphasizes upselling, timely order processing, and collaboration with the sales force to expand customer cost savings.

Qualifications

• Bachelor's degree from four-year college or university; or three to five years inside sales experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as training instructions, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to interface in a customer responsive manner over the telephone and in person. Able to handle difficult customer situations with diplomacy.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• The individual must be entrepreneurial and assertive and possess the experience, skills, and attitude to be able to achieve the company's market share/revenue goals.

Responsibilities

• Remotely contacts current and potential customers to grow prospects and sales following Vallen's inside sales methodology and processes.
• Generates and refers leads for new and/or enhanced sales opportunities to the Vallen sales team.
• Assists with preparing sales quotes, bids, and proposals.
• Provides post-sale training, support, and service transition.
• Verbally persuasive with the ability to show empathy and articulate value.
• Drives utilization of digital tools.
• Enters requests for material to be stocked for customers.
• Resolve customer complaints immediately.
• Monitor segment performance through working of daily, weekly, monthly required reports.
• Ensures compliance to service KPI Goals.
• Ensure all compliance to all customer contracts.
• Ensures adherence to all pricing & freight policies.
• Ensure compliance to company SOP's and Internal Control Standards.
• Assist in proposals and large project development.
• Ensure all new account implementations are executed to the implementation plan.
• Ensure that service levels meet or exceed customer expectations to limit customer churn.
• Work with Vallen Business Partners to implement strategic initiatives.
• Enable cross functional communication.

Skills

Sales

Customer service

Communication

Negotiation

Education

Bachelor's degree

Job description

Vallen is hiring an Inside Sales Representative in Indianapolis to cultivate customer relationships, process purchase orders, and ensure product availability. You will act as the primary contact for assigned customers on services, pricing, scheduling, and shipping inquiries, while identifying upsell opportunities and supporting cross-functional teams.

The role emphasizes upselling, timely order processing, and collaboration with the sales force to expand customer cost savings.