Senior Inside Sales Rep | Growth & Customer Solutions

Vallen Distribution; United States; On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with discretionary companymatch

Employer-paid Life Insurance

Disability Benefits

Paid Time Off

Job summary

Vallen’s Inside Sales Representative is responsible for providing exceptional service to customers by cultivating relationships, receiving and processing purchase orders, ensuring product availability, and resolving order issues in a timely manner.

They are the primary contact for pricing, scheduling, and shipping inquiries, and they introduce new products to customers while identifying upsell opportunities.

Qualifications

• Bachelor's degree from four-year college or university, or 3–5 years inside sales experience.
• Ability to read and interpret documents such as training instructions, operating and maintenance instructions, and procedure manuals.
• Ability to interface in a customer-responsive manner over the telephone and in person.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Entrepreneurial and assertive with the goal of achieving company targets.

Responsibilities

• Remotely contacts current and potential customers to grow prospects and sales.
• Generates and refers leads for new sales opportunities.
• Assists with preparing quotes, bids, and proposals.
• Provides post-sale training, support, and service transition.
• Resolve customer complaints and monitor KPIs.
• Manage accounts receivable and ensure timely billing and collections.

Skills

Customer service communication

Telephone & in-person interaction

Reading and interpreting instructions

Basic math calculations

Education

Bachelor's degree

3-5 years inside sales experience

Tools

CRM software

Microsoft Office

Job description

Vallen’s Inside Sales Representative is responsible for providing exceptional service to customers by cultivating relationships, receiving and processing purchase orders, ensuring product availability, and resolving order issues in a timely manner.

They are the primary contact for pricing, scheduling, and shipping inquiries, and they introduce new products to customers while identifying upsell opportunities.