Indy Inside Sales Pro: Grow Revenue & Relationships

The Industrial Service Group; Indianapolis (IN); Presencial; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

The Industrial Service Group is seeking a self-motivated Inside Sales Specialist to join our Indianapolis headquarters. This in-office role supports our centralized inside sales and customer service team, reporting to the Manager, Inside Sales.

You will handle e-commerce order management, respond to inquiries, perform outbound calls, build key account relationships, and work with ERP systems to ensure accurate order entry and timely fulfillment.

Formación

• 3+ years in industrial distribution or inside sales/customer service.
• Experience handling inbound service in a distribution environment (phone, email, website).
• ERP order-entry and quoting experience.
• Comfort with outbound phone and email sales activity.
• Strong communication and organizational skills.
• Ability to work in-office in Indianapolis, IN.

Responsabilidades

• Respond to inbound inquiries via phone, email, and chat.
• Execute daily outbound calls to grow revenue and expand customer relationships.
• Build and maintain key account relationships.
• Assist customers in determining product needs and resolve order-related issues.
• Prepare quotes, confirm pricing and availability, and follow up to close orders.
• Collaborate with internal teams to ensure timely fulfillment of orders.
• Enter, manage, and track orders in the ERP system.
• Meet or exceed performance metrics including revenue targets and retention goals.

Conocimientos

Inside sales

Outbound sales

Customer service

Communication

In-office

Herramientas

ERP systems

CRM

eCommerce platforms

Descripción del empleo

The Industrial Service Group is seeking a self-motivated Inside Sales Specialist to join our Indianapolis headquarters. This in-office role supports our centralized inside sales and customer service team, reporting to the Manager, Inside Sales.

You will handle e-commerce order management, respond to inquiries, perform outbound calls, build key account relationships, and work with ERP systems to ensure accurate order entry and timely fulfillment.