Remote Inside Sales Pro — Build Relationships & Grow

Seaman Paper Co.; Leominster (MA); Remote; USD 60,000 - 70,000; Full time

Benefits offered by this job

Remote work

Commission opportunity

Job summary

Seaman Paper Co. is seeking an Inside Sales Representative to manage customer accounts, develop new opportunities, and support the sales process.

This remote-friendly role emphasizes building strong, long-term relationships with customers, distributors, and internal teams while driving growth. The ideal candidate is proactive, organized, customer-focused, and capable of working independently in a fast-paced environment.

Qualifications

• 1–3 years in inside sales, sales support, or similar role.
• Experience in manufacturing, packaging, retail, or related industry preferred.
• Strong communication and ability to build rapport with customers and colleagues.
• Experience using CRM systems, preferably Salesforce.
• Proficiency with MS Office (Excel, Word, PowerPoint).
• Excellent organization and ability to manage multiple priorities.

Responsibilities

• Respond to inbound leads and identify opportunities for direct sales or collaboration with managers/distributors.
• Research prospective customers using online resources and business tools.
• Qualify leads and determine engagement or handoff approach.
• Manage a portfolio of small to medium customer accounts.
• Develop and maintain strong relationships with existing customers and understand their needs.
• Identify opportunities to grow accounts and develop new relationships.
• Provide product information, pricing, and delivery status; prepare quotations.
• Coordinate samples and other requests with internal teams.
• Process orders and ensure on-time delivery; resolve questions promptly.
• Maintain customer and opportunity data in Salesforce; log interactions and follow-ups.
• Support prospecting, lead nurturing, and business development activities.
• Collaborate with Sales Managers, Customer Service, Operations, and other teams to ensure a seamless experience.
• Participate in sales meetings and communicate opportunities and feedback.
• Identify ways to improve customer satisfaction and sales processes.

Skills

Inside sales

CRM Salesforce

Customer relationships

Communication

Time management

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

Seaman Paper Co. is seeking an Inside Sales Representative to manage customer accounts, develop new opportunities, and support the sales process.

This remote-friendly role emphasizes building strong, long-term relationships with customers, distributors, and internal teams while driving growth. The ideal candidate is proactive, organized, customer-focused, and capable of working independently in a fast-paced environment.