Remote Inside Sales: Parts & Maintenance Contracts

Munters; Maryland; Remote; USD 29,000 - 41,000; Full time

Job summary

Munters is hiring an Inside Sales Representative to support parts, service and maintenance contracts. You will quote, follow up on proposals, and identify opportunities nationwide from a home-based remote role.

The position emphasizes customer relationships, multi-tasking, and contributing to sales growth in a fast-paced team. This role requires strong communication, CRM use, and collaboration across departments.

Qualifications

• High school diploma or equivalent.
• At least two years of sales or customer-facing experience.
• Strong written and verbal communication skills.
• Professional and customer-focused phone etiquette.
• Strong organizational, time-management, and follow-up skills.
• Attention to detail and the ability to manage multiple priorities.
• Comfort working with Microsoft Word and Excel.
• Ability to learn customer relationship management, quoting, and business systems such as Astea and Glovia.
• Ability to handle confidential information appropriately.
• A collaborative mindset and the ability to work effectively across departments.
• Self-motivation and the ability to work with limited supervision.

Responsibilities

• Prepare quotes for replacement parts, service agreements, maintenance contracts, and renewals.
• Follow up with customers on open proposals and sales opportunities.
• Use our customer database to identify opportunities for spare parts and services.
• Build and maintain strong relationships with new and existing customers.
• Close sales opportunities and coordinate payment processing.
• Work toward established monthly sales goals.
• Maintain accurate and up-to-date customer information.
• Track quotes and sales activity for monthly reporting.
• Develop a strong understanding of Munters products and services.
• Collaborate with internal teams to ensure a positive customer experience.
• Support special projects and team initiatives as needed.

Skills

Sales experience

Customer-focused

Communication skills

CRM familiarity

Education

High school diploma

Tools

Astea

Glovia

MS Excel

CRM software

Job description

Munters is hiring an Inside Sales Representative to support parts, service and maintenance contracts. You will quote, follow up on proposals, and identify opportunities nationwide from a home-based remote role.

The position emphasizes customer relationships, multi-tasking, and contributing to sales growth in a fast-paced team. This role requires strong communication, CRM use, and collaboration across departments.