Remote Inside Sales: Parts & Contract Specialist

Munters; North Carolina; Remote; USD 29,000 - 41,000; Full time

Job summary

Munters, a global leader in energy-efficient climate control solutions, seeks an Inside Sales Representative to support parts, service, and maintenance contracts. This role focuses on quotes, proposals, and growing the customer base across the country, with a remote, home-based setup.

You will build relationships, manage multiple priorities, and drive sales growth in a fast-paced team environment. Must have strong communication, organizational skills, and experience in sales or customer-facing

Qualifications

• High school diploma or equivalent.
• At least two years of sales or customer-facing experience.
• Strong written and verbal communication skills.
• Professional and customer-focused phone etiquette.
• Strong organizational, time-management, and follow-up skills.
• Attention to detail and the ability to manage multiple priorities.
• Comfort working with Microsoft Word and Excel.
• Ability to learn customer relationship management, quoting, and business systems such as Astea and Glovia.
• Ability to handle confidential information appropriately.
• A collaborative mindset and the ability to work effectively across departments.
• Self-motivation and the ability to work with limited supervision.

Responsibilities

• Prepare quotes for replacement parts, service agreements, maintenance contracts, and renewals.
• Follow up with customers on open proposals and sales opportunities.
• Use our customer database to identify opportunities for spare parts and services.
• Build and maintain strong relationships with new and existing customers.
• Close sales opportunities and coordinate payment processing.
• Work toward established monthly sales goals.
• Maintain accurate and up-to-date customer information.
• Track quotes and sales activity for monthly reporting.
• Develop a strong understanding of Munters products and services.
• Collaborate with internal teams to ensure a positive customer experience.
• Support special projects and team initiatives as needed.

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

CRM systems

Astea

Glovia

Job description

Munters, a global leader in energy-efficient climate control solutions, seeks an Inside Sales Representative to support parts, service, and maintenance contracts. This role focuses on quotes, proposals, and growing the customer base across the country, with a remote, home-based setup.

You will build relationships, manage multiple priorities, and drive sales growth in a fast-paced team environment. Must have strong communication, organizational skills, and experience in sales or customer-facing