Remote Inside Sales Advocate - Teletherapy

NOCD; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

NOCD is the leading telehealth provider for OCD treatment. NOCD seeks a Member Advocate (Intake Specialist) to deliver an extraordinary customer experience, conduct inside sales of tele-therapy services, and guide patients through the intake process to begin treatment.

As part of the Intake team, you will schedule appointments, coordinate care, and provide post-sale support in a fast-growing startup environment.

Qualifications

• 1–3 years of inside sales or related experience.
• Empathy-driven relationship building and effective communication.
• Strong attention to detail and tech-savvy; able to use multiple software programs.
• High School Diploma or GED; Bachelor's degree preferred.

Responsibilities

• Inside sales of tele-therapy services.
• Appointment coordination and scheduling.
• Registering and scheduling therapy appointments; post-sales support.
• No cold calling; guide customers through intake to treatment start.

Skills

Empathy

Inside sales

Attention to detail

Multitasking

Communication

Professionalism

Customer service

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

CRM software

Office software

Job description

NOCD is the leading telehealth provider for OCD treatment. NOCD seeks a Member Advocate (Intake Specialist) to deliver an extraordinary customer experience, conduct inside sales of tele-therapy services, and guide patients through the intake process to begin treatment.

As part of the Intake team, you will schedule appointments, coordinate care, and provide post-sale support in a fast-growing startup environment.