Inside Sales & Patient Advocate — OCD Teletherapy

NOCD Inc.; Knoxville (TN); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Challenging startup environment

Engaging team atmosphere

Flexible shift schedule

Job summary

A leading digital health company in Knoxville is seeking a Member Advocate (Intake Specialist) to provide exceptional customer service and support customers in accessing tele-therapy services. This role involves inside sales, appointment coordination, and completing the intake process. Ideal candidates should possess empathy-driven relationship building skills and have 1-3 years of inside sales experience. The company offers a mission-driven environment with flexible hours.

Qualifications

• 1-3 years of inside sales or related experience required.
• Ability to thrive under moderate pressure in a sales environment.
• Demonstrate consistent, excellent customer service.

Responsibilities

• Provide extraordinary customer experience as a Member Advocate.
• Conduct inside sales of tele-therapy services.
• Coordinate appointments and provide post-sales support.

Skills

Empathy-driven relationship building skills

Detail-focused

Technologically savvy

Effective communication

Education

High School Diploma or GED

Bachelor's degree

Job description

A leading digital health company in Knoxville is seeking a Member Advocate (Intake Specialist) to provide exceptional customer service and support customers in accessing tele-therapy services. This role involves inside sales, appointment coordination, and completing the intake process. Ideal candidates should possess empathy-driven relationship building skills and have 1-3 years of inside sales experience. The company offers a mission-driven environment with flexible hours.