Telehealth Intake Specialist – Inside Sales & Advocate

NOCD; Chicago (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

NOCD in Chicago seeks a Member Advocate (Intake Specialist) to provide an exceptional customer experience, perform inside sales of tele-therapy services, and guide new patients through the intake process to initiate treatment. You will coordinate appointments, register and schedule therapy sessions, and provide post-sales support in a fast-growing startup.

Strong empathy, attention to detail, and adaptability are essential.

Qualifications

• Empathy-driven relationship building skills.
• 1–3 years of inside sales or related experience.
• Extremely detail-focused and capable of using multiple software programs at once.
• Ability to adapt in a fast-paced environment, common with startups.
• Ability to thrive under moderate pressure in a sales environment.

Responsibilities

• Inside sales of tele-therapy services.
• Appointment coordination and scheduling of therapy sessions.
• Registering and scheduling therapy appointments; post-sales support.

Skills

Empathy

Inside sales

Attention to detail

Tech-savvy

Adaptability

Sales pressure

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

NOCD in Chicago seeks a Member Advocate (Intake Specialist) to provide an exceptional customer experience, perform inside sales of tele-therapy services, and guide new patients through the intake process to initiate treatment. You will coordinate appointments, register and schedule therapy sessions, and provide post-sales support in a fast-growing startup.

Strong empathy, attention to detail, and adaptability are essential.