Remote Income Maintenance Caseworker | Eligibility & Impact

Commonwealth of Pennsylvania; Danville (PA); Hybrid; USD 48,000 - 58,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker for the Montour County Assistance Office. The role focuses on determining eligibility for financial aid, Medicaid, SNAP, LIHEAP, and related programs, with training provided through IMSTP.

After training, duties include interviews, data entry, documentation, and timely case processing in a supportive, mission-driven environment. The position offers full-time work (37.5 hours/week), potential telework part time, and a

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree; or
• Any equivalent combination of experience and training.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker for the Montour County Assistance Office. The role focuses on determining eligibility for financial aid, Medicaid, SNAP, LIHEAP, and related programs, with training provided through IMSTP.

After training, duties include interviews, data entry, documentation, and timely case processing in a supportive, mission-driven environment. The position offers full-time work (37.5 hours/week), potential telework part time, and a