Income Maintenance Caseworker - Remote Option & Impact

Commonwealth of Pennsylvania; Clearfield (Clearfield County); Híbrido; USD 53.000 - 81.000; Jornada completa

Descripción de la vacante

The Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker to serve the Clearfield Processing Center. You will support individuals and families by providing information and guiding them through benefit programs, using clear communication and empathy daily.

After an 8-week IMSTP training, you will handle calls, determine eligibility for financial and medical programs, and document case records in a structured office setting.

Formación

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree; or
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Responsabilidades

• Interview customers by phone to gather information needed for case actions.
• Review and apply policy to decide eligibility for financial assistance, Medicaid, SNAP, LIHEAP, waivers, and other programs the department administers for applicants and recipients in accordance with state regulations.
• Enter information into automated eligibility systems and complete required manual calculations.
• Type clear case comments that explain customer circumstances and changes.
• Apply federal and state regulations accurately while meeting required deadlines.
• Interpret policies and program rules to ensure correct processing of cases.

Conocimientos

Interviewing experience

Data interpretation

Policy understanding

Educación

Bachelor's degree

Descripción del empleo

The Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker to serve the Clearfield Processing Center. You will support individuals and families by providing information and guiding them through benefit programs, using clear communication and empathy daily.

After an 8-week IMSTP training, you will handle calls, determine eligibility for financial and medical programs, and document case records in a structured office setting.