Eligibility & Benefits Case Specialist

Commonwealth of Pennsylvania; Pennsylvania; Híbrido; USD 48.000 - 58.000; Jornada completa

Descripción de la vacante

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker for the Susquehanna County Assistance Office to determine eligibility for Medicaid, SNAP, and other programs. After completing an 8-week IMSTP, you will perform duties in an office setting, with duties including eligibility review, customer interviews, and data entry.

The position offers a 37.5-hour work week, potential part-time telework, and a starting salary of $53,008 per year.

Formación

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree or any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements within 3 months of graduating.

Responsabilidades

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Conocimientos

Interviewing experience/data analysis

Educación

Bachelor's degree

Descripción del empleo

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker for the Susquehanna County Assistance Office to determine eligibility for Medicaid, SNAP, and other programs. After completing an 8-week IMSTP, you will perform duties in an office setting, with duties including eligibility review, customer interviews, and data entry.

The position offers a 37.5-hour work week, potential part-time telework, and a starting salary of $53,008 per year.