Impactful Income Maintenance Caseworker (Remote Flexible)

Commonwealth of Pennsylvania; Elim (PA); Híbrido; USD 53.000 - 81.000; Jornada completa

Descripción de la vacante

The Commonwealth of Pennsylvania is hiring an Income Maintenance Caseworker at the Cambria County Processing Center to guide applicants through essential programs and determine eligibility. After completing IMSTP training, you will perform interviews, data entry, and case documentation in a structured office setting.

This full-time role involves strict deadlines, potential telework options, and responsibilities that support families and communities.

Formación

• Four years of experience in interviewing or work requiring the analysis and interpretation of data, or a bachelor's degree, or any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Responsabilidades

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Conocimientos

Interviewing

Data interpretation

Regulatory knowledge

Educación

Bachelor's degree

Descripción del empleo

The Commonwealth of Pennsylvania is hiring an Income Maintenance Caseworker at the Cambria County Processing Center to guide applicants through essential programs and determine eligibility. After completing IMSTP training, you will perform interviews, data entry, and case documentation in a structured office setting.

This full-time role involves strict deadlines, potential telework options, and responsibilities that support families and communities.