Income Maintenance Caseworker - Remote/Hybrid Eligible

Commonwealth of Pennsylvania; Montrose (Susquehanna County); Hybrid; USD 53,000 - 81,000; Full time

Job summary

The Commonwealth of Pennsylvania seeks an Income Maintenance Caseworker for the Susquehanna County Assistance Office. You will determine eligibility for programs such as Medicaid, SNAP, and LIHEAP, providing clear guidance and timely casework to assist families in need.

After completing the 8-week IMSTP, you will perform duties in an office setting, conducting interviews, entering data, and documenting decisions while adhering to deadlines and state regulations.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor’s degree; or an equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements within 3 months of graduating with a qualifying degree.

Responsibilities

• Eligibility Review: evaluate applications and determine eligibility for programs like financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: interpret and apply state and federal regulations for accurate case decisions.
• Data Entry: enter information in automated systems and perform manual calculations for processing.
• Case Documentation: write clear case comments documenting changes and decisions.
• Deadline Management: complete duties within timeframes and procedures.

Skills

Interviewing experience

Data analysis

Communication skills

Education

Bachelor's degree

Job description

The Commonwealth of Pennsylvania seeks an Income Maintenance Caseworker for the Susquehanna County Assistance Office. You will determine eligibility for programs such as Medicaid, SNAP, and LIHEAP, providing clear guidance and timely casework to assist families in need.

After completing the 8-week IMSTP, you will perform duties in an office setting, conducting interviews, entering data, and documenting decisions while adhering to deadlines and state regulations.