Remote Inbound Sales Specialist

MCI; Frankfort (KY); On-site; USD 35,000 - 55,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative for remote work-from-home, delivering excellent customer service and guiding buyers through the purchasing process. This role emphasizes understanding customer needs, upselling relevant products, and meeting sales targets while maintaining accurate records.

The position supports a multi-industry client base and requires reliable attendance, strong communication skills, and a customer-first mindset.

Qualifications

• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency and ability to multitask in a fast-paced environment.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Excellent communication

Customer-focused

Listening skills

Multitasking

Basic computer skills

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative for remote work-from-home, delivering excellent customer service and guiding buyers through the purchasing process. This role emphasizes understanding customer needs, upselling relevant products, and meeting sales targets while maintaining accurate records.

The position supports a multi-industry client base and requires reliable attendance, strong communication skills, and a customer-first mindset.