Remote Inbound Sales Pro: Upsell & Support

MCI; Warner Robins (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Career Growth

Casual Dress Code

Job summary

MCI in Warner Robins, Georgia is seeking an Inbound Sales Representative to manage inbound calls from prospective customers. The ideal candidate will be responsible for providing information on client products and services while upselling existing customers. Strong communication skills and a customer-oriented approach are essential.

With a focus on building positive relationships and resolving issues, the position offers a professional office environment with benefits including paid time off and health coverage.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Utilize knowledge base to accurately answer customer questions.
• Listen to customers and resolve issues.
• Document and process customer orders accurately.

Skills

Organizational skills

Communication skills

Problem-solving

Customer service orientation

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI in Warner Robins, Georgia is seeking an Inbound Sales Representative to manage inbound calls from prospective customers. The ideal candidate will be responsible for providing information on client products and services while upselling existing customers. Strong communication skills and a customer-oriented approach are essential.

With a focus on building positive relationships and resolving issues, the position offers a professional office environment with benefits including paid time off and health coverage.