Remote Inbound Sales Specialist

MCI; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health benefits after 60 days

Performance incentives

Job summary

MCI, a leading tech-enabled business services company, is seeking Inbound Sales Representatives to manage inbound calls, upsell products, and assist customers effectively. The role involves engaging with numerous customers each week and solving their requests while ensuring a top-notch experience.

Applicants should possess strong communication skills, be detail-oriented, and have a high school diploma or equivalent. The position offers opportunities for performance incentives and professional growth.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type 20+ words per minute.
• Basic understanding of Windows operating system.
• Highly reliable with ability to maintain regular attendance.
• Strong conflict resolution and problem-solving skills.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Utilize knowledge base to answer customer questions.
• Listen to customers and resolve issues.
• Document and process customer orders accurately.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Problem-solving skills

Negotiation skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI, a leading tech-enabled business services company, is seeking Inbound Sales Representatives to manage inbound calls, upsell products, and assist customers effectively. The role involves engaging with numerous customers each week and solving their requests while ensuring a top-notch experience.

Applicants should possess strong communication skills, be detail-oriented, and have a high school diploma or equivalent. The position offers opportunities for performance incentives and professional growth.