Remote Inbound Sales Pro — Upsell & Delight Customers

MCI; Cusseta (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Casual Dress Code

Job summary

MCI in Cusseta, Georgia is seeking an Inbound Sales Representative to take inbound calls from prospective customers. The ideal candidate will have excellent communication skills and a strong customer service orientation, helping to upsell services and resolve issues.

The role requires organizational skills and the ability to thrive in a fast-paced environment. Benefits include paid time off, health insurance, and opportunities for career growth.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Utilize knowledge base to accurately answer customer questions.
• Listen to customers and resolve their issues.

Skills

Customer service orientation

Conflict resolution

Communication skills

Multi-tasking ability

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI in Cusseta, Georgia is seeking an Inbound Sales Representative to take inbound calls from prospective customers. The ideal candidate will have excellent communication skills and a strong customer service orientation, helping to upsell services and resolve issues.

The role requires organizational skills and the ability to thrive in a fast-paced environment. Benefits include paid time off, health insurance, and opportunities for career growth.