Remote Inbound Sales Pro—Upsell & Support

MCI; Phenix City (AL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Career Growth

Casual Dress Code

Job summary

MCI is seeking Inbound Sales Representatives to represent recognizable brands, handling inbound calls and providing customer information. Ideal candidates must have a high school diploma, excellent communication skills, and the ability to multi-task in a fast-paced environment.

Benefits include paid time off, health coverage, disability insurance, and opportunities for career growth. MCI values diversity and ensures an inclusive work environment for all employees.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words per minute).
• Highly reliable with the ability to maintain regular attendance.
• Aptitude for conflict resolution and negotiation.

Responsibilities

• Handle inbound and outbound contacts courteously and professionally.
• Utilize knowledge to answer customer questions and sell products.
• Listen to customers, understand their needs, and resolve issues.
• Document and process customer orders accurately.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Job description

MCI is seeking Inbound Sales Representatives to represent recognizable brands, handling inbound calls and providing customer information. Ideal candidates must have a high school diploma, excellent communication skills, and the ability to multi-task in a fast-paced environment.

Benefits include paid time off, health coverage, disability insurance, and opportunities for career growth. MCI values diversity and ensures an inclusive work environment for all employees.