Remote Inbound Sales Pro: Upsell & Help Customers

MCI; Mountain Home Air Force Base (ID); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Career Growth

Casual Dress Code

Job summary

MCI in Mountain Home Air Force Base is seeking an Inbound Sales Representative to manage inbound calls from customers, upsell products, and provide service information. Applicants should have excellent communication skills and be customer-oriented.

The role involves handling customer contacts, resolving issues, and maintaining accurate documentation. Benefits include paid time off, health coverage, and career growth opportunities.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base to accurately answer customer questions and sell products.
• Listen to customers, understand their needs, and resolve issues.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Windows operating system

Job description

MCI in Mountain Home Air Force Base is seeking an Inbound Sales Representative to manage inbound calls from customers, upsell products, and provide service information. Applicants should have excellent communication skills and be customer-oriented.

The role involves handling customer contacts, resolving issues, and maintaining accurate documentation. Benefits include paid time off, health coverage, and career growth opportunities.