Remote Outbound Sales Pro: Upsell & Delight Clients

MCI; Phenix City (AL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Job summary

MCI is seeking Outbound Sales Representatives to engage with customers while representing recognizable brands. Successful candidates will thrive in a fast-paced environment and receive industry-leading training.

This role involves making outbound calls to prospective customers, upselling products, and providing exceptional service. Qualified applicants must possess a high school diploma and strong communication skills.

MCI offers competitive health benefits and paid time off to support employee well-being and growth.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Basic understanding of Windows operating system.
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Ability to multi-task, stay focused, and self-manage.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Utilize training to accurately answer customer questions.
• Research systems to find missing information.
• Attend meetings and training on program knowledge.

Skills

Excellent organizational skills

Written and oral communication skills

Customer-service oriented

Ability to evaluate and troubleshoot

Negotiation skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking Outbound Sales Representatives to engage with customers while representing recognizable brands. Successful candidates will thrive in a fast-paced environment and receive industry-leading training.

This role involves making outbound calls to prospective customers, upselling products, and providing exceptional service. Qualified applicants must possess a high school diploma and strong communication skills.

MCI offers competitive health benefits and paid time off to support employee well-being and growth.