Remote Outbound Sales Pro—Upsell & CX Champion

MCI; United States; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Job summary

MCI is seeking Outbound Sales Representatives to support its projects while representing major brands. The role involves making outbound calls to customers, upselling products, and providing top-notch customer service.

Ideal candidates should be motivated and possess strong communication and organizational skills. MCI offers comprehensive training, health benefits, and paid time off. If you are 18 or older and have a high school diploma, apply today!

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• An aptitude for conflict resolution, problem-solving, and negotiation.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
• Listen to customers, understand their needs, and resolve customer issues.

Skills

Organizational skills

Communication skills

Customer service oriented

Problem-solving skills

Multi-tasking

Team orientation

Conflict resolution

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is seeking Outbound Sales Representatives to support its projects while representing major brands. The role involves making outbound calls to customers, upselling products, and providing top-notch customer service.

Ideal candidates should be motivated and possess strong communication and organizational skills. MCI offers comprehensive training, health benefits, and paid time off. If you are 18 or older and have a high school diploma, apply today!