Remote Inbound Sales Pro

MCI; Mississippi; Hybrid; USD 32,000 - 52,000; Full time

Job summary

MCI is hiring a Full-Time Inbound Sales Representative to help customers find the right solutions from a remote home office in the United States. You'll handle inbound calls, identify needs, and guide purchasing decisions while delivering excellent service.

You should be 18+, have a HS diploma, strong communication, and basic computer skills. Prior call center or sales experience and CRM familiarity are a plus. Join a growing team focused on customer success and sales goals.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication

Active listening

Customer focus

Interpersonal skills

Basic computer skills

Multitasking

Problem solving

Reliability

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is hiring a Full-Time Inbound Sales Representative to help customers find the right solutions from a remote home office in the United States. You'll handle inbound calls, identify needs, and guide purchasing decisions while delivering excellent service.

You should be 18+, have a HS diploma, strong communication, and basic computer skills. Prior call center or sales experience and CRM familiarity are a plus. Join a growing team focused on customer success and sales goals.