Remote Inbound Sales Specialist

MCI; Lansing (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative for a remote, work-at-home role to assist customers with questions and purchasing needs. You will build relationships, guide customers through buying processes, and help meet sales goals.

This role requires excellent communication, strong problem-solving, and a customer-focused mindset to identify the best-fit products and services for each customer.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Excellent communication

Listening skills

Customer-focused

Interpersonal skills

Multitasking

Problem-solving

Reliability

Basic computer proficiency

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative for a remote, work-at-home role to assist customers with questions and purchasing needs. You will build relationships, guide customers through buying processes, and help meet sales goals.

This role requires excellent communication, strong problem-solving, and a customer-focused mindset to identify the best-fit products and services for each customer.