Remote Inbound Insurance Sales & Support Agent

MCI; Virginia (IL); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Job summary

MCI Careers is hiring for a customer service position in Virginia, USA. This role involves interacting with customers to resolve issues and sell products, necessitating strong communication and problem-solving skills.

Ideal candidates will possess a high school diploma, organizational abilities, and a customer service orientation. MCI provides world-class training and a range of benefits to support employee growth.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Basic knowledge of Microsoft Office Suite.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Resolve customer issues and ensure a best-in-class customer experience.
• Utilize knowledge base and training to answer customer questions.

Skills

Organizational skills

Written communication

Oral communication

Typing speed

Customer service orientation

Conflict resolution

Multi-tasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers is hiring for a customer service position in Virginia, USA. This role involves interacting with customers to resolve issues and sell products, necessitating strong communication and problem-solving skills.

Ideal candidates will possess a high school diploma, organizational abilities, and a customer service orientation. MCI provides world-class training and a range of benefits to support employee growth.