Remote Inbound Insurance Agent

MCI; Texas; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI is hiring for a remote, at-home customer support role designed to handle high-volume interactions across the country. You will resolve issues, upsell products, and ensure top-tier customer experiences while leveraging strong communication skills and robust systems training.

Ideal candidates are 18+, with a high school diploma, proficient typing, and solid knowledge of the Microsoft Office Suite. This position offers growth opportunities and a comprehensive benefits package.

Qualifications

• Must be 18 years or older and have a high school diploma or equivalent.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words per minute).
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base and training to accurately answer questions and sell products.
• Listen to customers, understand their needs, and resolve issues.
• Document and process customer orders in appropriate systems.

Skills

Communication

Typing 20+ wpm

MS Office

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is hiring for a remote, at-home customer support role designed to handle high-volume interactions across the country. You will resolve issues, upsell products, and ensure top-tier customer experiences while leveraging strong communication skills and robust systems training.

Ideal candidates are 18+, with a high school diploma, proficient typing, and solid knowledge of the Microsoft Office Suite. This position offers growth opportunities and a comprehensive benefits package.