Remote Inbound Insurance Sales & Support Agent

MCI; Iowa (LA); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Job summary

MCI Careers is looking for a dedicated Customer Service Representative to join their team in Iowa, Louisiana. In this role, you will interact with customers, resolve issues, and sell products to ensure a top-tier customer experience.

The ideal candidate is highly motivated, has a strong team orientation, and excellent communication skills. MCI offers world-class training, competitive pay, and a supportive work environment. Join MCI and be a part of a growing organization that values your contributions.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance.
• Ability to evaluate, troubleshoot, and follow-up on customer issues.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Utilize knowledge base to accurately answer customer questions.
• Document and process customer orders in appropriate systems.

Skills

Customer service orientation

Conflict resolution

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is looking for a dedicated Customer Service Representative to join their team in Iowa, Louisiana. In this role, you will interact with customers, resolve issues, and sell products to ensure a top-tier customer experience.

The ideal candidate is highly motivated, has a strong team orientation, and excellent communication skills. MCI offers world-class training, competitive pay, and a supportive work environment. Join MCI and be a part of a growing organization that values your contributions.