Remote Inbound Insurance Sales & Support Agent

MCI; Mississippi; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Job summary

MCI Careers in the United States is seeking dedicated individuals for a Customer Service position. The role involves handling inbound and outbound customer contact and resolving issues to ensure an excellent customer experience.

The ideal candidate has strong communication skills and is motivated. Comprehensive training will be provided, and growth opportunities are available. Enjoy benefits including Paid Time Off, health coverage, and performance incentives.

Qualifications

• Must be 18 years or older.
• Excellent written and oral communication skills are required.
• Ability to type at least 20 words per minute.
• Basic knowledge of the Windows operating system.
• Ability to evaluate and troubleshoot customer issues.

Responsibilities

• Handle inbound and outbound contacts in a professional manner.
• Accurately answer customer questions and sell appropriate products and services.
• Document and process customer orders in appropriate systems.
• Coordinate with other departments to resolve issues.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem-solving

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers in the United States is seeking dedicated individuals for a Customer Service position. The role involves handling inbound and outbound customer contact and resolving issues to ensure an excellent customer experience.

The ideal candidate has strong communication skills and is motivated. Comprehensive training will be provided, and growth opportunities are available. Enjoy benefits including Paid Time Off, health coverage, and performance incentives.