Remote Insurance Support & Sales Advocate

MCI; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Career Growth Opportunities

Job summary

MCI is seeking a dedicated Remote Customer Support Representative who will engage with hundreds of customers weekly to resolve issues and sell services, ensuring a top-tier experience. Candidates should possess excellent communication skills and a high school diploma, with basic knowledge of Microsoft Office.

This role offers extensive training, PTO, health benefits, and incentives like cash bonuses and prizes. The position is fully remote, promoting work-life balance and teamwork.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Highly reliable with regular attendance.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Utilize systems to complete account management tasks.
• Document and process customer orders accurately.

Skills

Customer service orientation

Conflict resolution

Communication skills

Organizational skills

Swift typing (20+ words/min)

Problem-solving

Multitasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is seeking a dedicated Remote Customer Support Representative who will engage with hundreds of customers weekly to resolve issues and sell services, ensuring a top-tier experience. Candidates should possess excellent communication skills and a high school diploma, with basic knowledge of Microsoft Office.

This role offers extensive training, PTO, health benefits, and incentives like cash bonuses and prizes. The position is fully remote, promoting work-life balance and teamwork.