Remote Inbound Donor Service Agent

ACD Direct; Mesquite (NV); On-site; USD 16,531 - 27,552; Part time

Job summary

A customer service firm in Mesquite, Nevada, is seeking experienced Independent Contractors for an upcoming Winter Campaign. Agents will handle inbound calls for donations, requiring strong customer service skills and the ability to work independently. Candidates must have at least 6 months of telephone experience, proficient computer skills, and the capacity to type 40 WPM. Certification for this project starts mid-October with onboarding available shortly thereafter. Successful candidates will enjoy flexibility and potential earnings based on performance.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Must be able to type 40 WPM or higher.
• Motivated to complete the certification process within 14 days.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Work with minimal supervision and ensure accuracy and efficiency.
• Prepare independently for calls and follow scripts.

Skills

Customer service expertise

Strong listening skills

Excellent written and verbal communication skills

Self-directed

Call control

Job description

A customer service firm in Mesquite, Nevada, is seeking experienced Independent Contractors for an upcoming Winter Campaign. Agents will handle inbound calls for donations, requiring strong customer service skills and the ability to work independently. Candidates must have at least 6 months of telephone experience, proficient computer skills, and the capacity to type 40 WPM. Certification for this project starts mid-October with onboarding available shortly thereafter. Successful candidates will enjoy flexibility and potential earnings based on performance.