Remote Inbound Donor Service Agent

ACD Direct; Eagan (MN); Remote; USD 13,776 - 20,664; Part time

Job summary

A customer service organization in Eagan, Minnesota is seeking independent contractors for their Winter Campaign Project. Candidates should have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. The project begins in late November and offers a competitive earning potential. Successful candidates will undergo a certification process starting October 15th. Join a dynamic team and enhance your customer service career.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Strong listening skills and accuracy required.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Ensure call control to maintain engagement.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Written communication

Verbal communication

Job description

A customer service organization in Eagan, Minnesota is seeking independent contractors for their Winter Campaign Project. Candidates should have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. The project begins in late November and offers a competitive earning potential. Successful candidates will undergo a certification process starting October 15th. Join a dynamic team and enhance your customer service career.