Remote Inbound Donor Service Agent

ACD Direct; Surprise (AZ); On-site; USD 16,531 - 27,552; Part time

Job summary

A work-at-home customer service provider is seeking experienced customer service professionals for their upcoming campaign. The role involves answering inbound calls and requires at least 6 months of formal telephone experience, strong communication skills, and the ability to work independently. Candidates must complete a certification process within 14 days of acceptance. This is an opportunity to join a busy, impactful project with the potential for significant earnings.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Previous call center experience a plus.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the certification process within 14 days of notification.
• Provide customer service to non-profit organizations.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Accuracy

Communication skills

Job description

A work-at-home customer service provider is seeking experienced customer service professionals for their upcoming campaign. The role involves answering inbound calls and requires at least 6 months of formal telephone experience, strong communication skills, and the ability to work independently. Candidates must complete a certification process within 14 days of acceptance. This is an opportunity to join a busy, impactful project with the potential for significant earnings.