Remote Inbound Donor Service Agent

ACD Direct; Independence (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

A leading work-at-home company is seeking independent contractors for customer service roles involving inbound calls for donation projects. Candidates must possess a minimum of six months of telephone experience, strong communication skills, and the ability to type 40 words per minute. Certification for the position is required and must be completed within 14 days of acceptance. This role provides a significant earning potential during the busy campaign season.

Qualifications

• Minimum of 6 months telephone experience, preferably in call centers.
• Ability to work with minimal supervision and self-motivation.
• Excellent written and verbal communication skills required.

Responsibilities

• Provide customer service by answering inbound calls.
• Prepare for calls by following scripts and guidelines.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing 40 WPM or higher

Listening skills

Written communication skills

Verbal communication skills

Job description

A leading work-at-home company is seeking independent contractors for customer service roles involving inbound calls for donation projects. Candidates must possess a minimum of six months of telephone experience, strong communication skills, and the ability to type 40 words per minute. Certification for the position is required and must be completed within 14 days of acceptance. This role provides a significant earning potential during the busy campaign season.