Remote Inbound Donor Service Agent

ACD Direct; Sitka (AK); Remote; USD 30,000 - 45,000; Full time

Job summary

A prominent call center service provider in Alaska is seeking experienced customer service professionals for a remote position. The role involves taking calls for donation campaigns, requiring at least 6 months of telephone experience and strong communication skills. Certification for the project will begin mid-October, and selected candidates can start within 48 hours. This is a great opportunity for self-motivated individuals looking for a competitive and busy work environment during the winter season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be self directed and self motivated.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directness

Typing speed (40 WPM)

Listening skills

Written communication

Verbal communication

Call control

Job description

A prominent call center service provider in Alaska is seeking experienced customer service professionals for a remote position. The role involves taking calls for donation campaigns, requiring at least 6 months of telephone experience and strong communication skills. Certification for the project will begin mid-October, and selected candidates can start within 48 hours. This is a great opportunity for self-motivated individuals looking for a competitive and busy work environment during the winter season.