Remote Inbound Donor Service Agent

ACD Direct; Plano (TX); Remote; USD 13,776 - 20,664; Part time

Job summary

A customer service provider is seeking experienced remote professionals for their Winter Campaign Project in Texas. Candidates should have at least 6 months of formal telephone experience, strong listening and communication skills, and the ability to work independently. This role involves answering calls and requires completion of a certification process within 14 days after acceptance. There is potential for further projects based on performance, making this an attractive opportunity for motivated individuals.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision.
• Must be self-directed and motivated.
• Strong listening skills and attention to detail.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls from clients' callers.
• Complete certification process within 14 days of notification.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Listening skills

Communication skills

Job description

A customer service provider is seeking experienced remote professionals for their Winter Campaign Project in Texas. Candidates should have at least 6 months of formal telephone experience, strong listening and communication skills, and the ability to work independently. This role involves answering calls and requires completion of a certification process within 14 days after acceptance. There is potential for further projects based on performance, making this an attractive opportunity for motivated individuals.