Remote Inbound Donor Service Agent

ACD Direct; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

A customer service firm is seeking experienced professionals for their Winter Campaign Project in Dallas, Texas. This remote position requires a minimum of 6 months of formal telephone experience and offers potential for larger earnings during peak campaign periods. Candidates should be motivated, able to handle inbound calls, and complete certification within 14 days. Strong communication skills and the ability to work independently are essential for success in this role.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Strong listening skills and accuracy required.

Responsibilities

• Answer inbound calls and take donations over the phone.
• Prepare independently for calls based on provided scripts.
• Become certified for the Winter Campaign within a specified timeframe.

Skills

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service firm is seeking experienced professionals for their Winter Campaign Project in Dallas, Texas. This remote position requires a minimum of 6 months of formal telephone experience and offers potential for larger earnings during peak campaign periods. Candidates should be motivated, able to handle inbound calls, and complete certification within 14 days. Strong communication skills and the ability to work independently are essential for success in this role.