Remote Inbound Donor Service Agent

ACD Direct; Pine Bluff (AR); Remote; USD 15,000 - 21,000; Part time

Job summary

A prominent work-from-home service provider is seeking experienced independent contractors for their Winter Campaign Project in customer service. Applicants must have at least 6 months of telephone experience and excellent communication skills. The role involves taking inbound calls and requires self-motivation and the ability to work independently. Certification starts October 15th, 2015, and successful candidates can onboard in as little as 48 hours. Ideal for those looking for flexible work hours during the busy holiday season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Strong listening skills required.
• Excellent written and verbal communication skills.
• Call center experience a plus.

Responsibilities

• Provide excellent customer service by taking inbound calls.
• Certification for the Winter Project to begin on October 15th, 2015.
• Complete the certification process within 14 days of notification of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing skills (40 WPM)

Listening skills

Written communication

Verbal communication

Job description

A prominent work-from-home service provider is seeking experienced independent contractors for their Winter Campaign Project in customer service. Applicants must have at least 6 months of telephone experience and excellent communication skills. The role involves taking inbound calls and requires self-motivation and the ability to work independently. Certification starts October 15th, 2015, and successful candidates can onboard in as little as 48 hours. Ideal for those looking for flexible work hours during the busy holiday season.