Remote Inbound Donor Service Agent

ACD Direct; Alaska; Remote; USD 16,531 - 27,552; Full time

Job summary

A work-from-home customer service provider is seeking independent contractors for their Winter Campaign Project. Ideal candidates should have at least 6 months of telephone experience, excellent communication skills, and the ability to type at least 40 words per minute. Certification for this role must be completed within 14 days of acceptance. This project offers competitive earning potential during the busy season, making it essential for candidates to be motivated and efficient in their work.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must type 40 WPM or higher.
• Strong written and verbal communication skills.

Responsibilities

• Provide customer service on inbound calls.
• Become certified for the Winter Project by November 15th.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed

Listening skills

Written communication

Verbal communication

Job description

A work-from-home customer service provider is seeking independent contractors for their Winter Campaign Project. Ideal candidates should have at least 6 months of telephone experience, excellent communication skills, and the ability to type at least 40 words per minute. Certification for this role must be completed within 14 days of acceptance. This project offers competitive earning potential during the busy season, making it essential for candidates to be motivated and efficient in their work.