Remote Inbound Donor Service Agent

ACD Direct; Pearl City (HI); Remote; USD 16,531 - 24,796; Part time

Job summary

A customer service organization in Pearl City is looking for experienced customer service professionals to support a Winter Campaign Project, starting in late November and running through December. Ideal candidates will have at least 6 months of telephone experience and strong communication skills. Certification for this project begins October 15th, with onboarding possible in 48 hours after acceptance. Join to handle inbound calls efficiently and effectively.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must be self-directed and self-motivated.

Responsibilities

• Provide customer service via inbound calls.
• Assist clients with donation processing.
• Complete the certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent written communication

Excellent verbal communication

Job description

A customer service organization in Pearl City is looking for experienced customer service professionals to support a Winter Campaign Project, starting in late November and running through December. Ideal candidates will have at least 6 months of telephone experience and strong communication skills. Certification for this project begins October 15th, with onboarding possible in 48 hours after acceptance. Join to handle inbound calls efficiently and effectively.