Remote Inbound Donor Service Agent

ACD Direct; Honolulu (HI); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service company is looking for experienced professionals to work from home for their winter campaign in Honolulu. The role involves taking calls for non-profit organizations, particularly related to donations. Candidates must have at least 6 months of telephone experience and demonstrate strong communication skills. This project has significant earning potential and requires certification within 14 days upon acceptance. Apply now to join a competitive team and provide exceptional service.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be self-directed and self-motivated.
• Must demonstrate call control and be able to complete the certification process within 14 days of acceptance.

Responsibilities

• Provide high-quality customer service and support.
• Answer inbound calls from enthusiastic callers.
• Certify for winter project training within specified timeline.

Skills

Telephone experience

Computer knowledge

Ability to work with minimal supervision

Typing speed of 40 WPM or higher

Strong listening skills

Excellent written and verbal communication skills

Call control

Job description

A customer service company is looking for experienced professionals to work from home for their winter campaign in Honolulu. The role involves taking calls for non-profit organizations, particularly related to donations. Candidates must have at least 6 months of telephone experience and demonstrate strong communication skills. This project has significant earning potential and requires certification within 14 days upon acceptance. Apply now to join a competitive team and provide exceptional service.