Remote Inbound Donor Service Agent

ACD Direct; Kailua (HI); On-site; USD 16,531 - 24,796; Part time

Job summary

A professional call center company is seeking experienced customer service professionals for their Winter Campaign Project in Kailua, Hawaii. You will provide excellent service by handling inbound calls while maintaining high standards of communication and control. Candidates should have at least 6 months of telephone experience, a typing speed of 40 WPM or higher, and be self-directed. Certification starts on October 15th, and the project runs until December 31st, with potential for future work.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision and self-motivation.
• Must be able to type 40 WPM or higher.

Responsibilities

• Provide customer service by answering inbound calls.
• Complete the certification process within 14 days of notification.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent written and verbal communication skills

Call control

Job description

A professional call center company is seeking experienced customer service professionals for their Winter Campaign Project in Kailua, Hawaii. You will provide excellent service by handling inbound calls while maintaining high standards of communication and control. Candidates should have at least 6 months of telephone experience, a typing speed of 40 WPM or higher, and be self-directed. Certification starts on October 15th, and the project runs until December 31st, with potential for future work.