Remote Inbound Donor Service Agent

ACD Direct; Auburn (ME); Remote; USD 16,531 - 24,796; Part time

Job summary

A customer service provider is seeking experienced independent contractors for a winter campaign project starting in late November. Applicants must have at least 6 months of phone experience, strong listening and communication skills, and be able to type 40 WPM or higher. Certification must be completed within 14 days of acceptance. This is an excellent opportunity to engage with enthusiastic callers while working from home.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision and be self-directed.
• Must be able to type 40 WPM or higher.

Responsibilities

• Provide customer service by answering inbound calls.
• Prepare for calls by following scripts and instructions.
• Become certified within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivation

Strong listening skills

Communication skills

Job description

A customer service provider is seeking experienced independent contractors for a winter campaign project starting in late November. Applicants must have at least 6 months of phone experience, strong listening and communication skills, and be able to type 40 WPM or higher. Certification must be completed within 14 days of acceptance. This is an excellent opportunity to engage with enthusiastic callers while working from home.