Remote Inbound Donor Service Agent

ACD Direct; Town of Florida (NY); On-site; USD 20,664 - 34,440; Part time

Job summary

A leading customer service provider is seeking experienced customer service professionals for a Winter Campaign Project starting late November. Candidates will handle inbound calls, requiring at least 6 months of telephone experience and the ability to type at least 40 WPM. Certification begins on October 15th and must be completed within 14 days of acceptance. Ideal candidates are self-directed and possess strong communication skills. Join one of the busiest campaigns for enhanced earning potential.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone communication

Listening skills

Written communication

Self-direction

Typing speed (40 WPM)

Job description

A leading customer service provider is seeking experienced customer service professionals for a Winter Campaign Project starting late November. Candidates will handle inbound calls, requiring at least 6 months of telephone experience and the ability to type at least 40 WPM. Certification begins on October 15th and must be completed within 14 days of acceptance. Ideal candidates are self-directed and possess strong communication skills. Join one of the busiest campaigns for enhanced earning potential.