Remote Inbound Donor Service Agent

ACD Direct; Greensboro (NC); Remote; USD 17,000 - 25,000; Part time

Job summary

A leading customer service provider is seeking experienced individuals to join their remote team for a Winter Campaign Project. Applicants should have at least 6 months of telephone experience and be motivated to complete the certification process. The role involves answering calls and providing customer service for various non-profit organizations. Interested candidates should apply online, with certification commencing soon and onboarding available within 48 hours post-acceptance.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must complete certification process within 14 days of acceptance.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service expertise and skills.
• Maintain efficiency and accuracy during calls.

Skills

Telephone experience

Computer knowledge

Listening skills

Communication skills

Call control

Job description

A leading customer service provider is seeking experienced individuals to join their remote team for a Winter Campaign Project. Applicants should have at least 6 months of telephone experience and be motivated to complete the certification process. The role involves answering calls and providing customer service for various non-profit organizations. Interested candidates should apply online, with certification commencing soon and onboarding available within 48 hours post-acceptance.