Remote Inbound Donor Service Agent

ACD Direct; Columbus (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service provider located in Columbus, Ohio is seeking experienced independent contractors for their 2015 Winter Campaign Project. The project involves answering inbound calls primarily for donation requests. Ideal candidates should have a minimum of 6 months of telephone experience, strong communication skills, and the ability to work independently. Certification for the project is required, with readiness by November 15th, 2015, offering a competitive earning potential in a supportive environment.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from clients and assist enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.
• Maintain high standards of accuracy and efficiency during calls.

Skills

Strong listening skills

Excellent written and verbal communication skills

Self-directed and self-motivated

Attention to detail

Call control

Job description

A customer service provider located in Columbus, Ohio is seeking experienced independent contractors for their 2015 Winter Campaign Project. The project involves answering inbound calls primarily for donation requests. Ideal candidates should have a minimum of 6 months of telephone experience, strong communication skills, and the ability to work independently. Certification for the project is required, with readiness by November 15th, 2015, offering a competitive earning potential in a supportive environment.