Remote Inbound Donor Service Agent

ACD Direct; Cincinnati (OH); Remote; USD 17,000 - 28,000; Part time

Job summary

A leading customer service firm in Ohio is currently seeking experienced customer service professionals for their Winter Campaign Project. The role will involve answering inbound calls from enthusiastic clients and requires a minimum of 6 months of formal telephone experience, strong communication skills, and the ability to work independently. Candidates must be capable of completing the certification process within 14 days of acceptance. This project offers opportunities for a larger earning potential during the busy season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Strong listening and communication skills are mandatory.
• Ability to work with minimal supervision.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the whole certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM)

Listening skills

Communication skills

Call control

Job description

A leading customer service firm in Ohio is currently seeking experienced customer service professionals for their Winter Campaign Project. The role will involve answering inbound calls from enthusiastic clients and requires a minimum of 6 months of formal telephone experience, strong communication skills, and the ability to work independently. Candidates must be capable of completing the certification process within 14 days of acceptance. This project offers opportunities for a larger earning potential during the busy season.