Remote Inbound Donor Service Agent

ACD Direct; City of Rochester (NY); On-site; USD 13,776 - 27,552; Part time

Job summary

A leading remote call center company is seeking experienced customer service professionals for a winter campaign project in Rochester. The role entails handling inbound calls for non-profit organizations, requiring a minimum of 6 months telephone experience and strong communication skills. Candidates must be able to work independently and complete the certification process swiftly. This project, beginning in late November, promises competitive earning potential. Apply today to contribute to meaningful causes while working from home.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Moderate computer knowledge is needed.
• Ability to work with minimal supervision.

Responsibilities

• Provide exceptional customer service by answering inbound calls.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Self-directed

Listening skills

Written communication skills

Verbal communication skills

Job description

A leading remote call center company is seeking experienced customer service professionals for a winter campaign project in Rochester. The role entails handling inbound calls for non-profit organizations, requiring a minimum of 6 months telephone experience and strong communication skills. Candidates must be able to work independently and complete the certification process swiftly. This project, beginning in late November, promises competitive earning potential. Apply today to contribute to meaningful causes while working from home.