Remote Inbound Donor Service Agent

ACD Direct; Ankeny (IA); Remote; USD 13,776 - 20,664; Part time

Job summary

A customer service company is seeking self-motivated individuals to manage inbound calls for a Winter Campaign Project. Candidates should have at least 6 months of telephone experience, preferably in a call center, and possess strong listening and communication skills. Successful applicants will demonstrate accuracy and efficiency while managing calls. Certification is required, starting from October 15th, for those who want to be part of this busy seasonal project ending on December 31st. Join a team where you can shine in customer service!

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from clients.
• Follow scripts and prepare for calls.
• Complete certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivated

Strong listening skills

Communication skills

Job description

A customer service company is seeking self-motivated individuals to manage inbound calls for a Winter Campaign Project. Candidates should have at least 6 months of telephone experience, preferably in a call center, and possess strong listening and communication skills. Successful applicants will demonstrate accuracy and efficiency while managing calls. Certification is required, starting from October 15th, for those who want to be part of this busy seasonal project ending on December 31st. Join a team where you can shine in customer service!