Remote Inbound Donation & Pledge Drive Specialist

Vocalink Connections; Pittsburgh (Allegheny County); Remote; USD 18.000 - 21.000; Vollzeit

Zusammenfassung

Vocalink Connections seeks experienced customer-service professionals for an inbound-only donor support role. You will process donations and pledges as a 1099 independent contractor, working from home with flexible hours and participation in nonprofit campaigns.

Applicants should be dependable, tech‑savvy, and capable of managing schedules while following approved scripts and systems. Equipment requirements and eligibility are outlined in the posting.

Qualifikationen

• High school diploma or GED required.
• At least 6 months remote customer-service experience or 1 year onsite experience.
• Accurate typing and data-entry abilities.
• Ability to listen, speak, and navigate systems simultaneously.
• Dependability and strong personal accountability.
• Ability to work independently in a quiet workspace.

Aufgaben

• Answer inbound donor calls professionally.
• Follow approved scripts with accuracy.
• Record donation and pledge information correctly.
• Confirm names, contact details, and transaction information.
• Move confidently between required computer systems.
• Protect donor privacy and confidential information.
• Maintain quality and compliance standards.
• Arrive on time for servicing intervals and campaigns.

Kenntnisse

Customer service

Remote work

Typing

Data entry

Independent work

Time management

Ausbildung

High school diploma or GED

Tools

CRM software

Jobbeschreibung

Vocalink Connections seeks experienced customer-service professionals for an inbound-only donor support role. You will process donations and pledges as a 1099 independent contractor, working from home with flexible hours and participation in nonprofit campaigns.

Applicants should be dependable, tech‑savvy, and capable of managing schedules while following approved scripts and systems. Equipment requirements and eligibility are outlined in the posting.